Facilitators
The following is a list of responsibilities and instructions
Arrive at the courts for your session at least 10 minutes before it is to begin. Speak to the previous session Facilitator(s) if applicable and agree court allocation with other Facilitator (s) based on sign-ups.
Make sure that the courts are safe for play. If it has rained and the courts are wet, please ensure that they are dry enough for safe play. The courts are slippery when wet. If you feel that cannot be accomplished, please cancel the session.
*If you need squeegees or brooms to clean off the courts, there should be equipment inside the court area.
Check that the players at your session are registered on CourtReserve.
If they are not registered, have them sign up (Players can try to obtain WiFi from the Rec Centre).
If they cannot register due to being at the wrong level, ask them to sign up for a session they are permitted to attend and ask them to leave.
If they do not leave, do not engage them. Write an incident report (linked below) which notifies the Board of Directors and let them deal with it.
Organize/supervise a play format that works for that group of players.
Monitor members' compliance with our Court Etiquette guidelines.
Ensure you end your session 5 minutes before the next one begins
Ensure that the gate to the courts is locked if there is not another group coming in after you.
When port-o-potties are opened please secure the lock is secured by locking it to the port-o-potty so that it cannot be removed
At the end of a session - (last facilitaor to leave the courts) Please ensure that the port-o-potties are locked before you leave.
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Log any incidents using the Facilitator Form. You can find it from your CourtReserve dashboard under "How do I" -> "Report an incident".
TIP: Show up with a plan for your session as it will tend to run more smoothly when you do. For example, if you're running a round-robin, paddle stack, paddle box or if you're running a challenge court, know how you're going to do it. If you want to run rally scoring, be prepared to explain it.
During the event
Try to ensure that the play rules in place are being observed, such as etiquette rules and game format (i.e. winners stay and split, max 2 games).
If required, adjust play from 11 (win by two) to straight to 9.
Stop play if conditions become unsafe or if there is an accident*.
*The AED, first-aid kit and extra bottled water are in the bin at the courts.
*In case of an accident/injury, please fill out the Incident Form.
(You can find it from your CourtReserve dashboard under "How do I" -> "Report an incident")
*In case of an accident/injury, emergency contact first call emergency servcies and then notify a board member
Listen to and take a record of any instances of inappropriate behaviour. Try to not get personally involved in altercations.
If members would like to stay into the next session to continue playing or finish a game, they must sign up if there is space at least 15 mins before the end of the session.
After the event
Announce last serve approximately 10 min before the end of the session.
If members are staying into the next session, encourage them to sign up using CourtReserve for the next event if there is room prior to the next event starting. Please make an announcement during your session as well as at the end of the session, i.e. 15 minutes to the hour, to remind members to sign up if they are staying.
*Please note that members should make every effort to sign up if they are staying into the next session, however we will leave it up to the discretion of our facilitators whether to allow members to stay into the next session if they haven't signed up (in cases of technical difficulties, etc.). If we notice that this 'allowance' is being abused, we will more strictly enforce sign-up for all sessions.
Coordinate with the incoming facilitator if appropriate.
Place any items left behind in the storage box and send a picture/communication on Signal.
Hill Park Layout
What do I get for being a facilitator?
The first bonus is you won't have sessions where you can't play because there isn't a facilitator.
The second bonus is that you get an extra Prime Time advanced booking each week.
Register as a facilitator?
If you are interested in becoming a facilitator, please contact one of our Facilitator Coordinators. You can find them from your CourtReserve dashboard under "Members -> "Facilitator Coordinator(s)"
*Please note, it may take us a day or two to update your account in CourtReserve to the facilitator status.